Shipping

• Standard Delivery (2–4 working days): £3.95

• Free UK Shipping on orders over £40

• Orders are dispatched Monday to Friday, excluding public holidays.

• We aim to dispatch all orders within 24 hours of purchase.

​

Once your order is shipped, you'll receive a confirmation email with a tracking number (where applicable). You can track your order directly via our courier’s website.

 

Delivery Issues

If your order hasn’t arrived within the estimated time or you’ve noticed an issue with your shipment, please contact us at info@mycobio.co.uk

​

Returns Policy​

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging. You’ll also need proof of purchase or your online order number. 

 

To start a return, please contact us at info@mycobio.co.uk

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@mycobio.co.uk